Check out our insights
Unlocking The Value of A Call Center
Call centers, one of the call-handling strategies for many businesses, are much more than a place for fielding customer inquiries. They can be a powerful asset for companies of all sizes. Here's how well-run call centers are adding value to any organization.
Call Handling Strategies: Ring It On!
Customers are ringing in. How do you answer? Here’s a comparison of 4 call handling strategies and their impact on your business.
Phone Calls: Still Relevant in the Digital Era?
In the era of emails, chatbots, live chat and online bookings, is phone call handling still relevant to your business's customer experience?
Offshore Outsourcing Models
Growing your business is easier when you outsource tasks that can be done more efficiently by overseas vendors dedicated to this process.
Improve Your Social Profile in 1 hour or less
…social media profiles are the first to come-up on search engine results. In every sense, your social profile is a landing page that tells everyone who you are.
Audience Targeting
Targeting audience for social marketing can be applied on where your target audience spends most of their time. It could be on Facebook, Google ads, YouTube, Instagram, Twitter, Sharepoint, or LinkedIn ads…your strategy is to place your ads directly in front of those with the intent to buy products and services like what you have.
5 Reasons why content marketing is not working for you
Did you know that 61% of consumers’ buying decision is influenced by custom content? Content marketing is so effective that 73% of organizations have someone in place to oversee their content strategy. When done correctly, content is an effective method to drive dramatic results to any business.